Home > BathSelect® Warranty Information
BathSelect Product Warranty


We're here to help along the way

BathSelect Hospitality Product

Warranty


For hospitality operators, long-term product reliability is just as important as design aesthetics. BathSelect Hospitality® supports hotels, resorts, and commercial facilities with a commitment to product quality, operational durability, and post-purchase support. Through its warranty program, comprehensive hospitality faucet solutions, advanced commercial touchless technologies, and high-performance hospitality shower systems, BathSelect Hospitality® helps property owners and facility managers reduce maintenance concerns while supporting consistent guest experiences. This emphasis on product accountability, lifecycle value, and customer support strengthens trust signals that are critical for hospitality procurement teams evaluating long-term fixture investments.

We want you to be 100% Satisfied with your purchase. BathSelect warranty offers peace of mind.All our products are warranted to be free of manufacturing and mechanical defects.All BathSelect® Manufacturer Product Warranty® information is below.Please read all the important details on how to maintain the quality of your new product.Proof of product purchase is required in order to obtain any of thebenefits set forth below. (Commercial applications limit the durationof the warranty, as specified below.)



BathSelect Hospitality® Manufacturer Warranty Information


Shower Sets, Shower Heads, Motion Sensor Faucets, Bath Faucets,Bathroom Fixtures, Bath Sinks and Vanities.


All bathroom products are backed by our Product Warranty®, covering the finishand function. The following warranty information will provide importantlydetails on how to maintain the qualityof your new product.


Bathroom fixtures will be free of all defects in material and workmanship that would impairthe intended and proper use of the product as well as warrants againstdeterioration of the product’s finish for as long as the original purchaserowns the home in which the product is originally installed.If the product is installed in a commercial application, the above warranty shall belimited to a period of one (1) year for mechanical and one (1) year forfinish from the date of purchase of the product. Although LED lights should last the lifetime of the fixture howeverLED lights are never included in the manufacturer's warranty.



Maintenance:


Regular use of a soft cloth rinsed in warm water and/or typical non-abrasivedishwashing soap (i.e. Dawn, Palmolive) will keep finishlooking clean and new.The use of abrasive cleaners, organic solvents, or acid to clean, shineor polish such finishes will void the BathSelect® warranty as to such finishes.



Damages / Defects:


Any potential damage/flaw must be reported to us within 7 days afterdelivery to qualify for free replacements. Please note damagescaused by installation error, or misuse are not covered underwarranty. BathSelect® reserves the right to determinethe potential cause of any damage/defect reported.All original order information is required for any replacement order requests.After installation, the BathSelect® warranty offers a free replacement unit.All original order information is required for any replacement order requests.Please note damages caused by installation error, or misuse arenot covered under warranty.BathSelect® reserves the right to determine the potential cause of anydamage/defect reported. BathSelect® is not responsible for anyreinstallation or removal charges.



Warranty Replacements:


For any warranty replacement order, BathSelect® is to be notified. BathSelect®offers a 1 year manufacturer warranty on all purchased products.Normal wear and tear, abuse and misuse are not covered under warranty.BathSelect® is not responsible for any reinstallation or removal charges.Warranty is only offered to direct BathSelect® customers, and is not transferable.All original order information is required for any replacement order requests.


Login online or email Consumer Support at [email protected]


BathSelect® will not be liable for other damages or losses, including, but notlimited to: labor charges, installation, incidental and/or consequentialdamages regardless of the legal theory asserted, including anyclaim or breach of warranty hereunder or any other cause,and whether arising in contract or in tort(including negligence and strict liability).


BathSelect® has the right to discontinue or modify any product at any time.This warranty gives specific legal rights and other rights,which may vary from state to state.For those states that do not allow limitations or exclusions of incidental orconsequential damages, the above limitations or exclusions may not apply.BathSelect® Customer Support is ready to assist any customer by providingdetailed specification sheets and diagrams for all sold productspertaining to our products installation.However, limited products produced in our factories overseas are notguaranteed to meet US inspection requirements. All customers areresponsible for install and removal costs of our productsin case products do not pass inspection due to lack ofspecific certification paperwork.


During the construction of your new home or when installing your fixtures it is possiblethat debris (dirt, sand, stones, etc.) may have fallen into the water lines.BathSelect® suggests that you conduct precautionary measures to avoidsuch issues. Damages caused by installation error, or misuse are notcovered under warranty.BathSelect® reserves the right to determine the potential cause ofany damage/defect reported. BathSelect® is not responsible for anyreinstallation or removal charges. The above warranties do not cover labor charges or damage resulting from improper maintenance,repair, cleaning, or installation, misuse, abuse, alterations, or accidents.Any potential damage/flaw must be reported to us within 7 days after delivery to qualify for free replacements.Please note damages caused by installation error, or misuse are not covered under warranty. BathSelect® reserves the right to determine the potential cause of any damage/defect reported.


BathSelect Hospitality® Warranty Information for Hotels, Resorts & Commercial Bathroom Projects

Warranty information is an important part of every hospitality bathroom specification because hotels, resorts, serviced apartments, spas, and commercial hospitality developments require fixtures that can support daily guest use while giving owners, designers, contractors, and purchasing teams greater confidence before procurement. BathSelect Hospitality® provides warranty information to help project professionals better understand product support, ownership expectations, and the long-term planning considerations that come with selecting bathroom fixtures for hospitality environments. In hotel projects, bathroom products are not selected for appearance alone; they must also support cleaning routines, maintenance schedules, finish consistency, replacement planning, guest satisfaction, and dependable operation over time.

For architects and interior designers, reviewing warranty information early in the specification process helps align product selection with the expectations of the property. A luxury guest bathroom may include multiple coordinated products, and each fixture should be considered as part of a complete hospitality environment. Designers specifying premium bathing areas often review the Hospitality Luxury Shower Systems collection to coordinate shower performance, finishes, and guest comfort before finalizing room standards. Projects using integrated shower solutions may also evaluate the Hospitality Shower Panels collection for streamlined installations and modern shower functionality across guestrooms, spa suites, and premium bathroom layouts.

Warranty planning is especially important around the vanity and lavatory area because these fixtures receive frequent daily use. Many hospitality project teams coordinate cabinetry through the Hospitality Bathroom Vanities collection to align storage, countertop design, and maintenance access. Designers often pair those vanities with the Hospitality Bath Sinks collection to match basin style, plumbing layout, and countertop proportions. For modern hotels seeking improved hygiene and a more contemporary guest experience, the Touchless Bathroom Faucets collection supports hands-free operation and efficient restroom planning, while the Hospitality Bathroom Smart Mirrors collection helps coordinate lighting, mirror functionality, and upscale bathroom presentation.

BathSelect Hospitality® encourages project teams to evaluate warranty coverage together with installation conditions, product care requirements, water quality, cleaning procedures, finish maintenance, and proper use. In hospitality environments, long-term performance depends not only on the fixture itself but also on correct installation, suitable plumbing conditions, appropriate cleaning products, and regular maintenance by the property team. Contractors, developers, and purchasing professionals working on larger projects can benefit from the Architects, Designers & Contractors resource center for bulk order planning and project coordination. Visitors who want to better understand the company’s hospitality focus can review the About BathSelect Hospitality® page for background on the brand’s hospitality bathroom mission, while the BathSelect Hospitality® Brand page explains the design philosophy behind coordinated hospitality fixture collections.

Professional hospitality bathroom planning is also strengthened when project teams consult respected industry resources. Hotel owners often follow the American Hotel & Lodging Association for hospitality operations, guest expectations, and industry guidance. Architects may reference the American Institute of Architects for professional design practice and building planning resources. Interior designers can consult the American Society of Interior Designers for interior design education and professional standards, while commercial design teams may use the International Interior Design Association for hospitality and commercial interiors insight. Hotel design professionals also review Hospitality Design Magazine for current hotel bathroom and interior design trends.

Sustainability, water efficiency, and building wellness can also influence bathroom fixture decisions. Many hotel developers consult the U.S. Green Building Council for sustainable building strategies and LEED-related guidance. Wellness-focused hospitality projects may reference the International WELL Building Institute for healthier indoor environments and guest comfort considerations. Plumbing professionals often review IAPMO resources for plumbing code, product certification, and installation guidance, while engineers may consult the American Society of Plumbing Engineers for commercial plumbing design and technical education. Water-conscious projects may also use the EPA WaterSense program for water efficiency information relevant to bathroom fixtures, and product safety discussions may be supported by NSF resources related to public health, testing, and product standards.

By reviewing warranty information before final purchase, hospitality professionals can make more informed fixture decisions and reduce uncertainty during construction, renovation, and long-term operation. BathSelect Hospitality® supports this process by helping buyers connect product selection with project planning, installation expectations, maintenance awareness, and coordinated bathroom design. For hotels, resorts, spas, and commercial hospitality properties, a clear understanding of warranty information helps protect the guest experience while supporting responsible ownership over the life of the project.